npower’s juice price tariff history

	p/unit	compared to the original 5.030p/unit	loading tariff on first 182 units on quarterly bill in p/unit
May-2002	5.030
August-2002	6.030	19.9% rise
November-2002	6.030
February-2003	6.030
May-2003	6.030
August-2003	6.210	23.5% rise	9.490
November-2003	6.450	28.2% rise	9.880

I live in Sheffield, S. Yorkshire. In 2002 I signed up to the ‘juice’ electricity account and received my first bill in May-2002 which quoted the agreed tariff of 5.03p/unit.

However the August-2002 bill showed a dramatic rise of nearly 20% to 6.03p/unit. I queried this with npower and was told it would be corrected to 5.03p/unit. Subsequently, no correction was applied.

In September-2003 I queried the August-2003 bill which still showed no evidence of a correction. I was told that the 6.03p/unit tariff would change back to 5.03p/unit and to ignore the bill.

In December-2003 I queried the November bill. I was told that the rise to 6.03p had been investigated and had been correct all along.

This brings the rise in tariff over 18 months to 28.2%, more in effect due to the effect of the higher tariff introduced for the first 182 units on the quarterly bill.